Articles

  • Design lessons from homo economicus

     By Gail Swanson
    November 2, 2025
    Standard economic theory is built upon the premise that people’s behavior is the result of logical reasoning and always prioritizing self interest. Adam Smith set down the foundational belief that men, I say men here because he didn’t consider women as economic actors, make decisions rationally, and prioritize their own... [Read More]
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  • It’s Time for Trauma-Informed Design

     By Gail Swanson
    October 9, 2025
    In the field of civic technology, it’s clear why people working with the public would want to have trauma informed practices in place. Medical providers, social service providers’ front line staff, researchers and service designers all have an obvious need to understand how trauma affects people and how to best... [Read More]
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